Reviewing Etiqa Car Insurance: Is it the right option for you?

Are you looking for a car insurance provider for your newly purchased vehicle or want to switch from your existing one? Well, you are in luck, as the Philippines’ car insurance market has a couple of great options, including SGI Insurance, Malayan Auto Insurance, Oona Car Insurance, and Etiqa Car Insurance, to name a few. While we have already reviewed the three insurance providers in detail, giving you an insight into their scope, pros & cons, cost, etc, it is time to shed some light on Etiqa car insurance and find out if it's good enough for your vehicle.

Also Read: Car insurance made easy: Tips for new drivers in the Philippines.

You see, it is very difficult to find a good car insurance provider, and therefore, one should be smart enough to compare and weigh the options at your disposal. For instance, here are some crucial factors to consider while choosing an insurer -

• Customer service - Look for responsiveness and helpful support
• Claim process - Read reviews and see that the claim process is hassle-free
• Reputation - Make sure the insurer has a solid reputation and strong financial standing
• Coverage & service - Apart from comparing premium cost, also consider the value of services and coverage offered
• Flexibility - It will work in your favour if the coverage can be tailored to your needs

Also read: Top car insurance picks in the Philippines; know which one is right for you.

In this article, we’ll be reviewing Etiqa Car Insurance on all of the above parameters and more. So that by the end, you have just the right information to partner with the right insurance provider.

Let’s begin.

Etiqa Car Insurance: Background check

Many do not know, but Etiqa is a leading ASEAN insurance and Takaful player. It has been operating for over 40 years under the guidance of the Maybank Group. It is headquartered in Malaysia (Kuala Lumpur), while it is present in countries like the Philippines, Singapore, Indonesia, and Cambodia.

It offers a range of services spanning from Life and General conventional insurance, along with family and general Takaful plans. The list includes car, EV, motorcycle, travel, personal accident, home, medical, life & family insurance, education, and investment-linked insurance.

As for its distribution network, Etiqa operates across multiple distribution channels, which include -

• 10,000+ agents
• 44 branches
• 17 offices
• 490+ bancassurance networks via Maybank branches, cooperatives, and brokers

Over the years, Etiqa earned several awards and recognitions for its continued commitment to protecting people's assets. Some of its notable achievements include -

• MTA Takaful Star Awards 2024 - Best Takaful Operator
• MTA Takaful Star Awards 2024 - Best Direct Distribution Channel
• Insurance Company of the Year
• The Asset Triple A Islamic Finance Awards 2024 - Best Takaful Institution
• Experts’ Choice Awards Merdeka TVC 2024
• Experts’ Choice Awards Raya TVC 2024
• Kantar BrandZ 2024
• The Asset Benchmark Research Awards 2024
• Most valuable insurance brand; 4th best insurance brand in ASEAN
• Insurance Asia News Awards for Excellence 2024 - Best General Insurer

And the list goes on and on.

Etiqa Car Insurance - CTPL

We all know that Compulsory Third Party Liability insurance is a must in the Philippines. It protects the insured from potential financial burden in case of third-party injury and/or death due to an accident involving the insured car.

Here at Etiqa, this mandatory coverage goes by the name E-CTPL, and it offers the applicants the convenience of getting CTPL from anywhere; all you need is internet access. And as expected, E-CTPL offers the LTO’s mandatory minimum coverage protection against third-party-caused injury/death in an accident arising from the use of the motor vehicle.

What are the eligibility criteria for E-CTPL?

There is no eligibility requirement; all vehicles are accepted, i.e., private (sedan, pick-up, van, sport utility vehicle) and commercial vehicles (truck, for hire, bus, yellow plates, and rainbow plates).

What is the cost of E-CTPL?

Private Car	PHP 560
Taxi, Public Utility Jeepney, Mini Bus	PHP 1,100
Light/Medium Trucks (own goods)	PHP 610
Heavy Trucks (own goods) & Private Buses (over 3,930kg)	PHP 1,200
Public Utility Buses & Tourist Buses	PHP 1,450

Also Read: Important insurance terms a car buyer should know

How to file an E-CTPL claim?

Like applying for E-CTPL is super easy, raising a claim for the same is also very convenient. All it takes is just two steps, and you are sorted.

Step 1: To raise an E-CTPL claim, you either need to call (632) 8890 1798 loc 374 or send an email to esdolers@etiqa.com.ph

Step 2: Complete the necessary paperwork and submit the documents required.

Also Read: Compulsory Third Party Liability (CTPL) 101: Everything a car buyer needs to know.

Etiqa Car Insurance: Comprehensive insurance

In addition to CTPL, a Filipino car owner is also recommended to get comprehensive car insurance. At Etiqa, you’ll find car insurance coverages which are designed to cover expenses incurred after a loss or vehicular accident while on the road.

• Offer financial assistance that covers damages and accident loss to the vehicle due to fire, theft, accidental collision, lightning, and natural disasters.
• Offers assistance to cover liabilities arising from damage to third-party vehicles, death, bodily injury, and property.

What are the eligibility criteria for Etiqa comprehensive insurance?

Similar to E-CTPL, Etiqa comprehensive insurance showcases similar eligibility criteria, i.e., vehicles of all ages are accepted with no exclusion. Further, several types of vehicles are accepted by Etiqa for comprehensive insurance. The list includes -

• Private cars - SUV, sedan, van, pick-up
• Commercial vehicles - bus, truck, for hire, rainbow plate, and yellow plate

What is the cost of Etiqa comprehensive insurance?

The amount of premium a client is required to pay for Etiqa comprehensive insurance depends on several factors, including the car’s brand, year model, and vehicle make. To make things simpler, the Etiqa premium calculator will help you get an idea of the premium amount for the concerned unit.

How to file an Etiqa comprehensive insurance claim?

Wanna file a comprehensive insurance claim with Etiqa? Follow these few simple steps, are you are done -

Step 1. To raise an E-CTPL claim, you either need to call(632) 8890 or send an email to esdolers@etiqa.com.ph

Step 2. Complete the necessary paperwork and submit the documents required.

Step 3. Wait for the approval and release the Letter of Authority.

Step 4. Go, visit the nearest car repair shop and get the concerned unit serviced.

Also Read: All you need to know about taking photos after a car accident in the Philippines.

Etiqa car insurance: Guaranteed coverage, add-ons & roadside assistance

Coverage

Etiqa comprehensive car insurance includes the following coverage options -

• Own damage; pays for the damage to the insured vehicle caused due to an accident.
• Excess bodily injury; provides financial assistance to the third party for treatment of injuries, over the limits of liability.
• Auto passenger personnel; pay for the insured vehicle’s driver’s and passengers' bodily injury treatment.
• Theft; pays fair market value of the vehicle at the time of loss due to carjacking and also for lost radio & mag wheels.
• Acts of God; it pays for all the damages incurred by the insured vehicle due to floods, earthquakes, typhoons, or other natural calamities.

Roadside assistance

One of the biggest advantages of Etiqa car insurance is its 24/7 roadside assistance service that includes the following facilities -

• Towing service
• Minor on-site repair
• Crane service
• Roadside emergency services
• Driver on demand
• Hotel accommodation assistance
• Hospital admission assistance
• Roadside emergency tracker assistance

Also Read: Roadside assistance coverage: Meaning, benefits, services & more.

Add-ons

You can enhance your Etiqa car insurance policy via the following add-ons offered by the provider.

• Drive less, save more - This one is a free add-on that will get you up to 30% cashback when you drive less. As the name suggests, Etiqa will reward you for clocking fewer miles.
• Windscreen coverage - This add-on offers protection for the insured car’s windscreen and all the windows.
• Extreme weather coverage - If you live in an area that’s prone to harsh weather conditions, then this add-on is for you. Any damage to the vehicle caused by bad weather will be covered by this add-on.
• Cash assistance - With this add-on, you will receive compensation for the period your vehicle is in the workshop for repair. Note that coverage will be offered for up to 10 days.
• Maintain like-new coverage - This add-on offers coverage for spare parts replacement and car respray. Yes, Etiqa will cover the total cost for new spare parts and the repainting of the insured vehicle.
• Cost of replacement - This add-on covers the cost of replacement of car accessories.
• OTO360 - In case the insured vehicle gets into a car accident leading to the death or permanent disability of the owner and/or passenger/s, this add-on will offer coverage.
• Protection for third parties - This add-on offers coverage for damages and injuries caused to others in a car accident involving the insured vehicle.

How to pay for Etiqa E-CTPL & comprehensive insurance?

Etiqa offers its clients several payment methods that suit them best, including -

• Credit card payment - Any credit card is fine, however, it is valid for straight payments only.
• Philippine ATM card - Any Philippine-issued ATM card will work. However, it is valid for straight payments.
• G-Cash - A client can pay via his/her G-Cash account. However, it is valid for straight payments.
• Over the counter - If all of the above payment modes are suitable for you, Etiqa also allows the facility of cash payment, which can be made at the nearest accredited payment facility.

Etiqa car insurance: Is it the right pick for you?

The Etiqa car insurance has a lot to offer, and when you purchase its car insurance policy, here’s a brief of the experience you’ll have -

• A hassle-free insurance process, completely online, with no need to step outside and visit the company’s office.
• The policy paper will reach you at your email address, so no worries here.
• Have a tight budget and key specifications in mind for your car insurance policy. With Etiqa, you have the option to customize your coverage as per your will.
• Etiqa offers a great premium payment scheme for clients on a tight budget. Here, the premium payments are spread out for three months at 0% interest via Maybank credit card.
• The claim process here is quite fast. In just one to five days of claim request submission, you’ll hear from Etiqa. Thus offering the insured immense peace of mind after an accident or damage.

Bottom line

When it comes to car insurance in the Philippines, Etiqa Car Insurance is a trusted name. It offers its clients a range of auto insurance coverages that are specifically designed for private vehicles. Its car insurance policy includes comprehensive coverage with optional benefits like acts of nature, roadside accidents, personal accident coverage, etc. One of Etiqa's biggest strengths is its competitive pricing, fast claim process, policy customisation, and digital accessibility. Overall, the company combines the best of both worlds, i.e. strong financial backing from the global Etiqa brand and localized service thanks to Etiqa Life and General Assurance Philippines.

Also Read: Renewing car insurance in the Philippines: A practical guide.