Bulacan dealership is overall champ in 16th Isuzu Service Skills Olympics

The Isuzu Bulacan dealership was named the overall champion at the 16^th Isuzu Service Skills Olympics (ISSO).

Held virtually for the first time, this year’s ISSO once again tested the skills and knowledge of service technicians, service advisors, and parts staff coming from Isuzu dealerships around the country.

According to Isuzu Philippines Corporation (IPC)  Vice President for Aftersales Wataru Miyamoto the program is aimed to continue boosting and showcasing the capabilities of their personnel.

“It is very unfortunate that we cannot do our usual ISSO face to face. However, this year, we strive for excellence as we intend to continue to improve the technical skills capabilities of all aftersales staff and personnel,” Miyamoto said.

“This pandemic caused a major disruption to our business. Please allow me to express my sincere appreciation to our dealers for all your continuous support to our ongoing aftersales programs despite these trying times,” he added.

Meanwhile, IPC President Hajime Koso congratulated the group for its successful ISSO run as well as its back-to-back achievement of a Triple Star Rating in the annual aftersales performance evaluation of the Isuzu Motors Limited.

“Only five out of 33 countries worldwide received the esteemed rating. Being one of the five to receive the award proved that all the after-sales activities of the Philippines are of high caliber and top of the class in Isuzu network’s standard around the world. This will not be made possible without the efforts and cooperation of our dealers,” he said.

The local contest comprised of three categories (parts staff, service advisor and service technician) to determine the Dealer Grand Champion.

This year’s individual honors went to:

Parts staff

• John Paulo Fabian (Champion, Isuzu Pangasinan)
• Jenalyn Batis (First runner-up, Isuzu Bulacan)
• Alex Lardizabal (Second-runner up, Isuzu Alabang)

Service advisor

• Allan Paul Castillo (Champion, Isuzu Cabanatuan)
• John Miguel Alacha (First runner-up, Isuzu Butuan)
• Jonel Barrientos (Second-runner up)

Service technician

• Deolito Galono and Christian Japson (champion, Isuzu Bulacan)
• Romiel Tapia and Arjay Ang-Angan (first-runner up, Isuzu Pasig)
• Eric Donghil and Genesis Maniago (second runner up, Isuzu Makati)

After the event, the Bulacan dealership was hailed as the grand champion, followed by Isuzu dealerships in Pasig, Iloilo, Makati, and Cabanatuan for the second to fifth places, respectively.

According to IPC, Isuzu Bulacan “received the coveted title due to their consistent contributions.”

The company added, “IPC congratulates all awardees and is looking forward to new dealers joining future installments. Preparations are already underway for the I-1 Grand Prix – Isuzu World Technical Competition to be held, also digitally, from November 24 to 26, 2021 which will be participated by other Isuzu distributors in other parts of the world."

Photos from Isuzu Philippines Corporation

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