Mazda PH recalls select Mazda BT-50 models for faulty rear backseat latch

Mazda Philippines has issued a safety recall on select 2012-2015 BT-50 pickups trucks for a possibly defective rear backseat latch.

In a statement, Mazda Philippines is urging the owners of the truck to have their vehicles checked through an ongoing Proactive Special Service Campaign to confirm if their vehicles have the malfunctioning lock mechanism.

If the Mazda dealership has proven the aforementioned part is faulty, Mazda Philippines will replace it for free.

“This campaign was initiated by Mazda Motor Corporation back in 2017 to address the malfunctioning of the lock mechanism which holds the previous generation BT-50’s backseat in an upright and locked position,” Mazda Philippines said.

“Aside from the abnormal noise observed from the backseat of certain units, there is a possibility that the backseat may also fall down when braking. In addition, the clearance between the child restraint and back seat will also become too narrow when a rear-facing child seat is installed,” it added.

The local arm of the Japanese automaker said that specific Mazda BT-50 pickups with the Vehicle Identification Number (VIN) range from MM7UP*****W118317 to 462951 and built from May 2012 to June 2015 from the Mazda AAT manufacturing plant in Thailand are included in the campaign.

“Owners of previous-generation BT-50s within this VIN range and model years are requested to confirm whether their vehicle is included in the campaign,” the company noted.

Owners of the covered units may book an appointment with their preferred dealer via- bit.ly/mazdaspecialservicecampaign. They may directly get in touch with any of the 15 authorized Mazda dealerships to check the inclusion of their BT-50’s VIN and to set an appointment with them for the service.

The part replacement will take less than two hours, Mazda Philippines said.

“As a demonstration of the brand’s commitment to its customers, Mazda Motor Corporation has been continuously monitoring the safety of its vehicles even years after they were sold,” Mazda Philippines General Manager for Customer Service and Aftersales Ramil De Vera was quoted as saying.

“Being the exclusive distributors of Mazda vehicles in the country, Mazda Philippines, through our dealerships, has also been reaching out to the owners of the vehicles included in this Proactive Special Service Campaign so that we may assist in ensuring the safe and worry-free use of their Mazda BT-50.”

Photos from Mazda Philippines

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