Toyota restarts dealership operations in GCQ areas

toyota.com.ph

The Philippine Government has now relaxed its COVID-19 lockdown measures in certain areas of the country, transitioning from the stringent enhanced community quarantine (ECQ) to the more lenient general community quarantine (GCQ).

The GCQ allows certain commercial entities to resume operations, albeit at a limited capacity to limit the spread of the disease and avoid another wave of infections.

toyota.com.ph

In line with the GCQ, Toyota Motor Philippines (TMP) has announced that certain dealerships in its network are now ready to serve customers once again.

To ensure the continued protection of its patrons against COVID-19, TMP said that it has prepared new standard operating procedures (SOPs) and comprehensive precautionary measures that adhere to Department of Health (DOH) and World Health Organization (WHO) protocols.

According to TMP, he following Toyota dealerships located GCQ areas have resumed operations:

Luzon

  • Toyota La Union
  • Toyota Isabela
  • Toyota Tuguegarao
  • Toyota Calapan
  • Toyota Puerto Princesa
  • Toyota Camarines Sur

Visayas

  • Toyota Roxas
  • Toyota Negros Occidental
  • Toyota Tagbilaran
  • Toyota Tacloban
  • Toyota Calbayog
  • Toyota Dumaguete
  • Toyota Aklan

Mindanao

  • Toyota Cagayan De Oro
  • Toyota Iligan
  • Toyota Valencia
  • Toyota General Santos
  • Toyota Kidapawan
  • Toyota Butuan

TMP requires its dealers to exercise temperature checking of both customers and employees, as well perform regular disinfection of the entire facility, with higher frequency for common areas such as showrooms and reception areas.

Some dealers had to change the layout of common areas to ensure strict observance of social distancing. Dealers will also have to limit the number of persons inside the dealership premises at any given time to allow for the effective implementation of social distancing protocol. Customers are highly encouraged to set appointments before visiting the dealer to avoid inconvenience. 

In addition, dealers will only be accommodating confirmed service appointments. Customers can book their service schedule easily through the recently launched digital tool MyToyota PH.

For those who have purchased their car using Toyota Financial Services Philippines, TMP is extending payment terms for their customers. Expiring insurance policies under Toyota Insure and warranty coverages for Toyota vehicles are also extended until after the ECQ is lifted.

toyota.com.ph

Likewise, Toyota vehicles scheduled for periodic maintenance services (PMS) are also given a grace period after the quarantine is lifted.

“While we are facing challenging times, this also presents an opportunity to come back better and stronger, to review our current processes and find improvements, to constantly provide ever better products and services, and to make our team members’, customers’, and partners’ lives safer and more convenient.” says TMP President Atsuhiro Okamoto.

“The new normal will take a while to get used to but together we can overcome this. Stay home, stay safe, and please observe precautionary measures if you need to go out. We are working hard to prepare our dealerships and ensuring that everyone will be safe upon their visit,” he added.

TMP halted operations at its dealership network beginning March 17, 2020.

Photos from Toyota.com.ph

Also read

Toyota Sends Aid, Stops Production in China over Coronavirus Outbreak

Toyota Production Suspension in North America Extended

Read All

Featured Articles

Recommended Articles For You

Read All

Featured Toyota Cars

  • Upcoming

Toyota Car Articles From Zigwheels

  • News
  • Article Feature
  • Road Test
  • Toyota fields hydrogen-powered GR Corolla to secure tech development partners
    Toyota fields hydrogen-powered GR Corolla to secure tech development partners
    Cesar Miguel . Nov 20, 2024
  • Here are the winners of the 2024 Toyota Gazoo Racing PH Cup
    Here are the winners of the 2024 Toyota Gazoo Racing PH Cup
    Paulo Papa . Nov 19, 2024
  • Toyota Motor PH breaks ground Carcar Service Center
    Toyota Motor PH breaks ground Carcar Service Center
    Ruben Manahan IV . Nov 14, 2024
  • Toyota, NTT boost tie-up to eliminate traffic accidents through AI
    Toyota, NTT boost tie-up to eliminate traffic accidents through AI
    Cesar Miguel . Nov 13, 2024
  • 2024 Toyota GR PH Cup final leg set this weekend
    2024 Toyota GR PH Cup final leg set this weekend
    Cesar Miguel . Nov 07, 2024
  • More than just a race: Toyota GR PH Cup
    More than just a race: Toyota GR PH Cup
    Paulo Papa . Oct 04, 2024
  • Hybrid crossover clash: GWM Haval Jolion vs. Toyota Corolla Cross
    Hybrid crossover clash: GWM Haval Jolion vs. Toyota Corolla Cross
    Cesar Miguel . Sep 25, 2024
  • 2-door coupe skirmish: Ford Mustang vs. Toyota GR Supra
    2-door coupe skirmish: Ford Mustang vs. Toyota GR Supra
    Cesar Miguel . Aug 05, 2024
  • BYD Sealion 6 DM-i vs. the competition
    BYD Sealion 6 DM-i vs. the competition
    Paulo Papa . Aug 02, 2024
  • Crossover clash: Mitsubishi XForce vs. Toyota Corolla Cross
    Crossover clash: Mitsubishi XForce vs. Toyota Corolla Cross
    Cesar Miguel . Jul 16, 2024
  • Toyota Corolla Cross H2 Concept: what we have learned so far
    Toyota Corolla Cross H2 Concept: what we have learned so far
    Ruben Manahan IV . Nov 05, 2024
  • Toyota Avanza G CVT: Dashingly dependable
    Toyota Avanza G CVT: Dashingly dependable
    Paulo Papa . Oct 14, 2024
  • Proper commuter: Toyota Wigo G
    Proper commuter: Toyota Wigo G
    Paulo Papa . Sep 05, 2024
  • ELECTRIA: Toyota Zenix Q Hybrid is fit for modern families
    ELECTRIA: Toyota Zenix Q Hybrid is fit for modern families
    Ruben Manahan IV . Apr 02, 2024
  • Above average: Toyota Raize G
    Above average: Toyota Raize G
    Paulo Papa . Mar 22, 2024